How Wollongong Tree Removal handles your information

This privacy policy applies to Wollongong Tree Removal, operating as a local tree removal provider across Wollongong and surrounding suburbs (North Wollongong, Fairy Meadow, Corrimal) in New South Wales.

Wollongong Tree Removal respects your privacy and is bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth). In addition to the Privacy Act 1988 (Cth), the Privacy and Personal Information Protection Act 1998 (NSW) applies where NSW public-sector engagements are involved.

What we collect

We collect the information you give us when you contact us about a job — typically a name, a phone number, sometimes an email, the suburb, and a description of the tree or site.

How we use it

Your enquiry is used solely to respond to your quote request. We may refer your enquiry to a local arborist in your area so they can contact you about the job. We do not sell or share your information for marketing purposes.

Storage and security

Enquiry data is stored securely with our form-processing provider and the local provider we refer it to. We take reasonable steps to protect personal information from misuse, loss and unauthorised access.

Access and correction

To access, correct, or delete the personal information we hold about you, contact us on 0480 890 269. We will respond within a reasonable timeframe.

Updates

We may revise this policy as our practices or the law evolve. Material changes are posted to this page when they take effect.

Questions about this policy can be directed to Wollongong Tree Removal at 0480 890 269 or info@wollongongtreeremoval.com.au. We aim to respond within ten business days.